RevOps Strategist

Digitopia

Work with businesses to help implement our client acquisition and delight program

Company Profile

Digitopia is a revenue operations firm based in Carlsbad, CA. We are passionate about helping B2B business leaders of small- and mid-sized companies accelerate growth and take their companies to the next level. We offer a robust benefits package with health insurance, PTO and 401k (with matching), and to top it off, we are a dog-friendly office, and a certified Benefit Corporation.

We don't sell widgets, we sell our team's collective brainpower, expertise, and time. We're committed to investing in our team and supporting their personal and professional development.  We believe in using business as a force for good and we come to work every day with the intent to create positive change in our industry and in the lives of those around us.

Role

We are looking for an experienced digital strategist for the role of "RevOps Strategist". As a RevOps (AKA Revenue Operations) Strategist, you will work closely with our clients to help them implement The Digital Utopia Methodology, a client acquisition and delight program that simplifies strategy, focuses efforts, and creates a scalable system to confidently drive predictable growth.

Specifically, the RevOps Strategist guides their clients through 60 days of "foundation building," then works in repeating 90-day cycles to:

  1. Analyze data and uncover bottlenecks in our clients businesses
  2. Define initiatives that will address the bottlenecks and improve overall performance
  3. Guide stakeholders to success through regular meeting and accountability rhythms

Ultimately, the RevOps Strategist builds strong relationships with their clients and becomes a valuable advisor to their businesses.


Responsibilities

  • Own the client communication with daily, weekly, and monthly video calls
  • Define, direct, and oversee the various specialists and tacticians on both the Digitopia side and the client side
  • Establish closed-loop analytics with clients’ sales and service teams to understand the effectiveness of their program
  • Stay up-to-date with the latest trends and changes related to digital—content, social, advertising, enablement technologies, etc.
  • Achieve client retention and profitability targets

Requirements

  • You have 7+ years working directly with clients to help them define and drive their overarching digital strategy
  • You're detail-oriented
  • You have have a track record of successfully leading multiple clients at once
  • You're great at building strong client relationships
  • You have a deep understanding of digital strategy, not just tactics
  • You're highly optimistic and driven
  • Excellent business and digital acumen
  • Excellent communication (written and verbal)
  • Excellent data analysis and reporting
  • Exceptional organization and time management
  • The ability to instill confidence with clients
  • The ability to think creatively and strategically while using data to inform decision making
  • A good understanding of "digital"—content, social, advertising, enablement technologies, etc.
  • Extensive experience using platforms like HubSpot, Marketo, SalesForce etc.

Bonus:

  • Excellent understanding of the HubSpot platform
  • HubSpot Certifications and first hand experience using Sales Hub, Marketing Hub, and Service Hub
  • Digital marketing certifications (Analytics, Google Ads, DigitalMarketer, etc.)

Compensation

Competitive salary

Benefits

  • One-on-one mentorship
  • An atmosphere of accountability, positivity and creativity
  • 4 weeks of paid time off...starting day 1
  • Professional development resources and certifications from Google, HubSpot Academy and Digital Marketer HQ
  • Access to conferences and workshops
  • Medical, Dental, and Vision Benefits
  • 401(k) with match
  • Flexible Spending Account
  • Group Life and AD&D
  • Employee Discounted Memberships
  • Dog-friendly office
  • We're a B-Corp!