Revenue Operations Applications Analyst

A Cloud Guru

Award-winning company on a mission is to teach the world to cloud

Company Profile

At ACG, you have the chance to help people change the trajectory of their lives. The chance to create the learning that helps businesses stay in business. The chance to teach the WORLD to cloud, all while working some magic for your own career along the way. We believe people can seriously change their lives by learning new tech skills — and that learning doesn’t have to be boring. That's why we make engaging online training packed with personality and slick presentation for an experience more like firing up Netflix, less like a stuffy classroom. Our mission is to teach the world to cloud. 2 million down, 7 billion (give or take) to go.

There aren't many company cultures like A Cloud Guru's in the world. This year, we were awarded the #1 Place to work in Austin, as well as Best Company Culture and Best Companies for Diversity. Who we work with is as important as what we do.

Role

A Cloud Guru’s RevOps team is seeking a system administrator to support the sales engine tech stack. This is a highly technical role that will be responsible for tools implementation, maintenance, system reliability, data connections and tech stack strategy. You will work on everything from long term initiatives to keep our go to market engine humming to the tactical day to day support of our end users.

You will be the internal business partner for the larger RevOps team, as well as the key liaison to the Salesforce administration team and the Sales Enablement team. Partnership and collaboration are core functions of this role and communicating through technical and business language is critical for success.

The role will be accountable for a scalable tech roadmap, and continual enhancements for our customer facing teams. An ideal candidate will be well versed in SaaS sales acceleration tools, self-driven, strategic, experienced with data governance and highly analytical.

Responsibilities

Act as the primary point of contact, and internal expert on our sales and customer success systems: Outreach, 6Sense, Chorus, Zoominfo, Spekit and more.
Work with managers and analysts from Sales, Customer Success, Marketing, Finance and Business Operations to ensure seamless integrations with key systems (Salesforce, Netsuite and Marketo).
Own and drive a handful of long-term change management initiatives each year. This will involve a mixture of project management skills, communication and presentation skills, strong collaboration across departments, and the initiative to push projects to completion.
Develop a deep understanding of the customer journey to identify process and technical debt.
Support the implementation and usage of Salesforce Einstein (Tableau CRM) as the primary reporting tools for the RevOps team.
Identify, analyze, and resolve a wide range of process and operational issues or inefficiencies providing quick and decisive solutions.

Requirements

6+ years of experience
Experience in a dynamic, hyper growth environment
Experience with Sales Accelerators like Outreach or Salesloft
Experience administering and supporting intelligence tools like Zoominfo and 6Sense
Advanced knowledge of Excel and Powerpoint
Advanced knowledge of Salesforce.com
Advanced knowledge of Tableau, Looker or other BI visualization tools
Experience with project management tools like JIRA
Experience with vendor review, management and budget proposals
Excellent communication and presentation skills
High attention to detail and organizational skills
Autonomous, self driven, and able to thrive in ambiguity

Compensation

No information provided.

Benefits

4 weeks PTO, plus 10 sick days, and holidays. Because even when your office is your living room, we all need time to unplug.
Remotely awesome. Get $500 to level up your home office, monthly snack boxes, free Headspace access, weekly lunch funds, and $50 monthly for internet.
Remote first environment. Feel connected to your coworkers with events inspired by our values, weekly virtual happy hours, and lunchtime trivia.
Gender-neutral paid parental leave. Expanding your family? We offer 12 weeks of gender-neutral paid parental leave, and reimburse up to $10,000 for eligible adoption expenses.
$1,000 continuing education budget. All Gurus get $250 a quarter to spend on personal development, and 2 hours each week reserved for learning something new.

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